Interested in starting your own entrepreneurial journey in business services but unsure what to expect? Then read up on our interview with Robert Norton, Founder of AirTight Management, located in Temple, TX, USA.

What's your business, and who are your customers?

We help businesses with 5 to 200 employees scale their business by installing all the systems needed for strategy, management, metrics, process improvement, budgeting, and human capital.

Tell us about yourself

As a serial entrepreneur for 14 years, I built and sold four different companies returning 25x ROI to my investors and over $1 billion in profits.

What's your biggest accomplishment as a business owner?

Disrupting the real estate industry by creating the first high-definition, remote touring for residential real estate. Also disrupted financial services with five different products and created The CEO Boot Camp (2004), where we have trained thousands of CEOs and entrepreneurs in best practices for starting and growing companies.

What's one of the hardest things that comes with being a business owner?

In the early days, it is 100% on you and never easy. Later, when you build a team, it gets easier with growth.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Read lots of books on business, marketing, and entrepreneurship. I read 4-6 per month (some audiobooks) for 15 years.
  2. Have differentiation and build a sustainable competitive advantage. Many ways to do that but intellectual property, proprietary processes, internal training, and trade secrets are a few.
  3. Get a professional coach and mentor that have done exactly what you want to do before. Meaning if you want to grow a company to $10M, only a coach that did that themselves previously. Coaching certifications mean little.

Where can people find you and your business?



If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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