Interested in starting your own entrepreneurial journey in consultancy but unsure what to expect? Then read up on our interview with David Lord, Founder of David T. Lord Consulting, LLC., located in Ypsilanti, MI, USA.

What's your business, and who are your customers?

I help small business owners get their business better fast by transforming their business into a visual workplace. Improved employee involvement, quality, and productivity increase the business capability and capacity to make money and generate cash.

Tell us about yourself

After working as a public school teacher, a draftsman (automotive), an HR manager, and then a consultant at a quality improvement company, I went on my own 29 years ago. I felt employee involvement, process improvement, project management, and facilitation were the methods to rapidly improve a business. What motivates me? Helping small business owner improve their business fast.

What's your biggest accomplishment as a business owner?

Helping over 175 businesses, large and small, improve business performance.

What's one of the hardest things that come with being a business owner?

Leaving the business (letting go of the bicycle seat). Too early may result in a crash (I failed to do my job). Too late may give an impression that I'm "milking the job." A very, very delicate process of letting go of the project.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Provide a product and/or service that helps the customer (Job To Get Done).
  2. Be humble and sincere in doing the work.
  3. Time and project management are the "cornerstones."

Is there anything else you'd like to share?

Work hard so you may play hard.

Where can people find you and your business?


If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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