Interested in starting your own entrepreneurial journey in digital marketing but unsure what to expect? Then read up on our interview with Troy Pugmire, Managing Director of Gramercy Global Media, located in New York, NY, USA.

What's your business, and who are your customers?

Gramercy Global Media is a digital marketing agency with 10+ years of experience working with startups as well as well-established brands to improve their digital footprint.

We specialize in the following:

  1. Website Design and Updates/Maintenance
  2. Digital marketing campaigns on Google, Instagram, Facebook, YouTube, etc.
  3. SEO/Website optimization to increase organic reach and visibility

We currently work with clients in these industries: sports, wine and spirits, food, nonprofits, music, art, etc.

Tell us about yourself

Gramercy Global Media was founded in 2009, and we now have a staff of close to 20 in several offices in the USA and Europe. Starting my own business was certainly a leap of faith, but following your dreams and passions makes it worth all the hard work. The desire to make a difference and help businesses expand is my day-to-day motivation.

What's your biggest accomplishment as a business owner?

My biggest accomplishment is, by far, seeing how far we’ve come as a business and how our company is now doing business with some of the world’s industry leaders.

What's one of the hardest things that comes with being a business owner?

Scaling at the right time, as timing is everything. Taking your company to the next level comes with challenges.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Do your research: becoming an expert on your industry, products, and services is crucial for longevity.
  2. Be passionate yet flexible and open-minded: it is important to enjoy what you do but don’t get stuck in your ways.
  3. Be consistent: consistency is a key component to a successful business. Being consistent means being focused and dedicated to your goals.

Where can people find you and your business?


If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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