Interested in starting your own entrepreneurial journey in health and wellness but unsure what to expect? Then read up on our interview with Jeff Spight, Co-Founder of MIND 24-7, located in Scottsdale, AZ, USA.

What's your business, and who are your customers?

MIND 24-7 is an urgent mental health business that provides immediate access for both children and adults to a multi-disciplinary team of mental health professionals, including onsite psychiatrists and nurse practitioners.

Tell us about yourself

I'm lucky to have spent almost 25 years in health care, working across the globe and trying to tackle some of the bigger challenges every community faces in getting access to high-quality care. That experience exposed me to the reality that one of the toughest obstacles we face is providing access to mental health care.

Our business is focused on creating a new front door to the system, replacing the default of the hospital emergency room, and helping people, no matter their circumstances, get the care they need when they most need it. Every day I wake up excited to see us really pushing the envelope on this endeavor and looking forward to changing and saving lives with our team's efforts.

What's your biggest accomplishment as a business owner?

My biggest accomplishment is building the team we have today. Simply, we have the most amazing collection of passionate individuals doing their part in making the world better for those we come into contact with.

What's one of the hardest things that come with being a business owner?

The roller coaster ride of being an entrepreneur founder can be a rough ride. Try not to get too elated about the highs and not dwell in despair on the lows. Keeping a calm, confident, steady mindset is the biggest challenge.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Commit to a clear value proposition. You can figure out "how" you will deliver value in a thousand different ways but understand exactly "what" you aim to produce or create.
  2. Start with your "Ocean's 11". Find the best people to be on your team and be willing to make sacrifices to get that to happen. They will be your greatest reason for your success.
  3. Don't make your business plan your Alamo. However you think it's going to work, chances are it will not end up being that. So wake up every day with the confidence and belief that you can flex to the model you need to have to be successful.

Is there anything else you'd like to share?

Turn the challenges and the negatives into opportunities and motivations. Don't think of the pressure of having so many employees as a burden. Think of it as an opportunity to make their world better.

Where can people find you and your business?


If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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