Interested in starting your own entrepreneurial journey in property management and hospitality but unsure what to expect? Then read up on our interview with Nakul Sharma, Partner & Director of Operations of Park Place Properties, located in Toronto, ON, USA.

What's your business, and who are your customers?

The literal answer to that would be hospitality. We’re a boutique property management firm that works with people’s investment rental properties, mainly focused in Canada and the US. But really, we’re in the business of people, making sure we’re the “sidekick” they need at all times, both for our direct clients and the guests we help host. We strive to provide the highest quality service but, beyond that, truly establish a partnership with the people who trust us with their business and travels.

Tell us about yourself

I’ve always been in the hospitality business, having studied culinary/Hospitality Management in Switzerland; I was and have been aware of the importance of being global and connecting with everyone around you, hopefully for the betterment of one or both parties. I wake up every day with the hopes of making someone’s business, day, experience, life journey, whatever it may be: better. I have a wonderful team that’s grown with us, and having the opportunity to not only help lead them but also be led by them keeps me hungry for more.

What's your biggest accomplishment as a business owner?

Our exponential growth in both team members and geographical reach through what we all know was a challenging time for all businesses. We were fortunate enough to be able to carry through with our entire team on board.

Being a company that grew an approximately 60% due to client recommendations, very few things are as satisfying as knowing your team is doing what you know they’re capable of every day.

What's one of the hardest things that comes with being a business owner?

We often have to put on a brave face, it’s easy to be villainized, for lack of a better word, when making decisions for the betterment of the business, but it’s important to keep your eye on the bigger picture, and where you want to be, that doesn’t really get you the “Most Popular” in class, but someone has to do it. Being a business owner comes with making the tough calls, keeping a cool face in front of chaos, and ultimately, at times, being the bad guy. Balancing the heart and head can, of course, be challenging.

What are the top tips you'd give to anyone looking to start, run and grow a business today?

  1. Anything you can complete in 10 minutes, just complete.
  2. Don’t wait for “the right time”; there is none.
  3. Make sure you absolutely love and are passionate about what you’re starting. The money comes and goes.

Where can people find you and your business?


If you like what you've read here and have your own story as a solo or small business entrepreneur that you'd like to share, then please answer these interview questions. We'd love to feature your journey on these pages.

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